Help and setup

Support

BlitzRecorder runs on your Mac and pairs with the BlitzRecorder Camera app on your iPhone over your local network.

Pair an iPhone camera

Open BlitzRecorder Camera on your iPhone and keep it on the same network as your Mac. In BlitzRecorder, pick your iPhone, then type the six-digit code shown on the phone.

License

After buying a lifetime license, Stripe redirects you to a claim page with your license key. Enter that key in the Mac app to unlock the iPhone camera, 4K export, and 60 fps export. If an export fails, check macOS permissions, available disk space, and whether the source media still exists.

Permissions

If recording or pairing does not work, open Settings on your Mac and iPhone. Check that screen recording, camera, microphone, speech recognition, local network, and file access are allowed.

Contact

Email support@blitzreels.com. On Mac, use Help -> Copy Diagnostics if you want to include app version, macOS version, chip architecture, permission state, and current recording settings. Diagnostics are copied to your clipboard and are not sent automatically.